Shipping policy
Thank you for shopping with Shusey 👟
We are committed to delivering your orders as quickly and smoothly as possible.
Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
Please note:
- Orders are not processed on weekends or holidays.
- During high-demand periods, processing times may be slightly delayed.
Shipping Time
Estimated delivery times:
- Local Shipping: 3–7 business days
- International Shipping: 7–20 business days
Delivery times may vary depending on:
- Customer location
- Shipping carrier
- Customs clearance
- Seasonal demand
Shipping Fees
Shipping costs are calculated at checkout based on:
- Delivery destination
- Shipping method
- Order size and weight
Occasionally, we may offer free shipping promotions on selected orders.
Order Tracking
Once your order has been shipped, you will receive:
- A shipping confirmation email
- A tracking number (if available)
Tracking updates may take some time to appear after shipment.
Delayed or Lost Packages
While we work with trusted shipping partners, delays may occasionally happen.
Shusey is not responsible for delays caused by:
- Customs procedures
- Courier disruptions
- Weather conditions
- Incorrect shipping information provided by the customer
If your package appears lost, please contact us and we will do our best to assist you.
Incorrect Address
Customers are responsible for providing accurate shipping information.
If an incorrect address is submitted:
- We cannot guarantee successful delivery.
- Additional shipping fees may apply for reshipment.
Customs & Duties
International orders may be subject to customs duties or import taxes depending on your country’s regulations.
These charges are the responsibility of the customer.
Contact Us
For shipping-related questions or support: